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At Italtesla, we strive to deliver your products quickly and efficiently. This Shipping & Delivery Policy clearly explains how we handle shipping within Europe and from our China warehouse, including costs, estimated delivery times, and other essential details. Please review this policy to understand our shipping practices fully.
Effective date: 22 July 2025
Italtesla, operated by LED OÜ, is committed to providing transparent and efficient shipping services for our customers. This policy outlines important details regarding shipping and delivery of products purchased on our website.
We proudly offer free standard shipping on all orders delivered within European countries. Delivery times typically range from 3 to 7 business days, depending on your location and product availability.
Certain products are shipped directly from our warehouse in China. For these orders, shipping costs are clearly provided in the price quotation before order confirmation. Delivery times for shipments from China typically range from 7 to 20 business days, depending on the destination and customs processing.
We strive to process and dispatch orders within 1 to 2 business days. Orders placed during weekends or public holidays will be processed on the next available business day. If delays occur, we will inform you promptly.
For orders shipped within the European Union, all applicable taxes and duties are included. For orders shipped from our China warehouse, additional customs duties, taxes, or import fees may apply, depending on your country’s customs regulations. These additional charges, if applicable, are clearly communicated in advance and are the responsibility of the customer.
Once your order is dispatched, we provide a tracking number via email so you can easily track your shipment’s progress and estimated delivery date.
If your order arrives damaged or there are issues with your delivery, please contact us immediately at info@italtesla.com, providing your order details and photographs of any damaged products or packaging. We will promptly assist in resolving the issue.
LED OÜ reserves the right to update or modify this shipping & delivery policy at any time. All changes will be posted clearly on this page along with an updated effective date. Please review this page regularly for any updates.
If you have questions or concerns regarding shipping and delivery, please reach out to our customer support team:
LED OÜ
Tallinn, Estonia
VAT: EE102265578
Email: info@italtesla.com
Last updated: 22 July 2025